PRIVATE, GUIDED EXCURSIONS ON A LUXURY TWO-SEATER CATAMARAN

High Wave Tours Turks and Caicos

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FAQs

Frequently Asked Questions

How many days a week are tours available?

Tours are available 7 days a week between the hours of 8:00 a.m. and 5:00 p.m.

Are walk-ins Welcome?

Yes, we accept walk-ins. However, due to the limited number of seats for each tour, we cannot guarantee that space will be available, so we strongly recommend you book on our website.

What happens in the event of bad weather?

We are pretty good at monitoring bad weather, so we can notify you in advance, but we will not go out in heavy wind, rain, or lighting storms. In the event of bad weather, we will either delay our departure briefly or try to reschedule you to a different day. If we are not able reschedule, all funds paid will be refunded.

How large of a group can you accommodate on your tours?

We currently have 3 boats, plus our guide boat. We can currently accommodate 7 persons on any single tour (if someone in your party doesn't mind operating the guide boat as a passenger...best seat in the house if you ask me!).

Is it safe to bring electronics?

Yes, each boat has a dry compartment that you can use to store your personal items. We also provide our customers with waterproof phone cases.

Are the boats and the tours safe?

Our boats are designed not only for fun, but with safety and simplicity of operation in mind. The boats have high-density, roto-molded, foam-filled pontoons, making them virtually unsinkable. The boats turn and handle in such a way as to minimize the chances of flipping over. All boats are supplied with all of the US Coast Guard-mandated safety equipment. In addition, our guides carry other safety equipment such as VHF radios and first aid kits. As a final safety precaution, our tour guides are all certified in basic first aid and CPR.

Can you create your own tour or have special request tours?

Yes, you can create your own tour by contacting us. Examples of our specialty tours are:

  • Sunset Tours
  • Beach Lunch Tours
  • 7-Mile Beach Tour
  • Half-Day Beach & Waterway Tours
  • Restaurant Tours
  • Marriage Proposal (Private)

 

Do I need a license to operate the boat?

All boat operators must be a minimum of 18 years old (14 years old if accompanied by a parent on the same boat). The day of the tour, boat operators must present a valid issued ID clearly showing their date of birth.

What form of payment do you accept?

We accept all major credit and debit cards. No cash.

What if we have an uneven number of people in our group?

Our tours are by the boat which can hold two people. If you have an odd number we recommend you find an additional person to bring along with you on the tour (If you have a party of 3, 5or 7 the single person will be allowed to ride with the captain for a discounted rate).

How old do you need to be to ride as a passenger?

Children that are 5 years and older may ride on the boat with an adult.



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